This garment has been designed in our Ivry-sur-Seine workshop. The gradation and cutting process was carried out in Hazebrook, North of France. Lastly, the assembly was realized in our Polish workshops.

The whole collection was only made in the European Union.

Our fabrics, as well as all the trims (buttons, braids, zips, linings…) also come from the European Union. Our engagements follow the European Community directives concerning the respect and protection of our planet.

Shipping and ReturnsSHIPPING

Domestic orders will ship via UPS within 3 business days
Within NYC: $10.00
Elsewhere: $15.00
Canada: $25.00

For Europe, Asia and Oceania, please switch to our site shop-fr.annewilli.com

GIFT WRAPPING

All items will be shipped in colored tissue in one of our Anne Willi totes. If you need tags to be removed please indicate this at checkout.

PAYMENT

We accept all major credit cards with the exclusion of American Express.

OUT OF STOCK

It may occasionally occur that an item you have purchased is out of stock. We will contact immediately upon receipt of your order during regular business hours 11:30AM-7PM Mon-Fri.

WEB RETURN POLICY

Full-price, unworn, unused, unaltered merchandise purchased on https://shop-us.annewilli.com with price tags attached may be returned with receipt within 14 days of shipment date for a full refund issued to the original form of payment.
Sale products, intimates, and socks, are final sale and may not be returned or exchanged. Return eligibility is at the discretion of the Store/Management Team. Please note:
International web orders are eligible for return if post marked within 14 days of receiving the shipment.
Items that are not eligible for return that are shipped back to our store will be returned to sender.
If you wish to make an exchange by mail, please contact brooklyn@annewilli.com. Web purchases are eligible for exchange in any of our store locations.
Shipping fees from Anne Willi will be refunded. Customers will be responsible for return shipping only.

DAMAGED, DEFECTIVE, INCORRECT PRODUCT

If you received a damaged or defective product, or, the item that you received was not what you ordered, please contact brooklyn@annewilli.com or call our store at +1 718 797 1828

TO RETURN WEB ORDERS BY MAIL

Pack your merchandise with receipt, name, and telephone number, and drop off at your nearest UPS or USPS location. Keep tracking information until your return has been processed. Address for returns:
ANNE WILLI
ATTN: WEB RETURNS
362 Atlantic Ave
BROOKLYN, NY 11217
Provided the return is eligible, refund will be processed within three 3-5 business days of receipt. Please note, depending on the credit card company/issuing bank, it may take up to 30 days for the refund to appear on your statement.

TO RETURN WEB ORDERS IN-STORE

Online purchases will be returned in store for a full refund issued to the original form of payment.  

STORE RETURN POLICY

Only merchandise that has not been worn, altered or had tags removed will be accepted for return.  Items purchased on sale, with a promotional discount, and intimates are FINAL SALE and cannot be returned or exchanged.  Some additional exclusions may apply and return eligibility is at the discretion of the Store Management Team.

Please note:

Anne Willi Web Returns:
Date:
Name:
Address:
City/State:
Zip:
Phone:
Receipt #:
Item Name / Description
Reason for return

Additional comments:

WEB RETURN POLICY

Full-price, unworn, unused, unaltered merchandise purchased on annewilli.com with price tags attached may be returned with receipt within 14 days of receiving shipment for a full refund issued to the original form of payment. Sale products, intimates, and socks, are final sale and may not be returned or exchanged.  Return eligibility is at the discretion of the Store/Management Team. Shipping fees will not be refunded.

DAMAGED, DEFECTIVE, INCORRECT PRODUCT

If you received a damaged or defective product, or, the item that you received was not what you ordered, please contact brooklyn@annewilli.com or call our store at 718.797.1828 Pack merchandise with this slip and original packing materials and bring to your nearest UPS or USPS location.
Send to:
Anne Willi
Attn: Web Returns
362 Atlantic Ave
Brooklyn, NY
11217

Thank you so much for shopping with us!